Bedeque Medical Clinic is committed to protecting your privacy and maintaining the confidentiality of your personal information. This privacy policy outlines how we collect, use, and protect your data in accordance with the General Data Protection Regulation (GDPR) and our clinical confidentiality requirements.

Company Information

Bedeque Medical Clinic is led by Dr. Siobhán Allen, Advanced Nurse Practitioner.

Bedeque Medical Clinic, 8 Castle Walk, Penwortham, Preston, PR1 0BP

Company Number: 13760664

Information We Collect

Medical Records

  • Personal identification: name, address, date of birth, contact details
  • Medical history and treatment information
  • Next of kin details
  • Treatment photographs and clinical images
  • Consultation notes and treatment plans

Failure to provide essential medical information will affect our ability to provide treatment.

Enquiries and Appointments

  • Contact information
  • Appointment preferences
  • Treatment interests
  • Communication history

How We Use Your Information

We use your personal information to:

  • Provide medical treatments and services
  • Maintain accurate clinical records
  • Send appointment reminders
  • Contact you about your care
  • Process payments
  • Improve our services
  • Comply with legal obligations

Data Protection and Security

We implement appropriate security measures to protect your data:

  • Encrypted electronic storage
  • Secure physical records
  • Staff training on data protection
  • Regular security audits
  • Limited access to authorized personnel

Data Retention Periods

We retain records according to legal requirements:

  • Medical (Aesthetic) Records: 7 years after last appointment
  • Prescription Information: 2 years
  • Financial Records: 7 years
  • Marketing Communications: 6 months
  • Employee Records: 6 years after employment ends

Information Sharing

We may share your information with:

  • Healthcare professionals involved in your care
  • Pharmacies for prescriptions
  • Regulatory bodies when required by law
  • Legal advisors or insurers when necessary

We never sell your data or share it for marketing purposes without explicit consent.

Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Request corrections to your data
  • Withdraw consent for marketing
  • Request data deletion (subject to retention requirements)
  • Receive your data in a portable format
  • Object to certain data processing

Subject Access Requests

To request access to your records:

  • Submit a written request to [clinic address]
  • Provide appropriate identification
  • First copy provided free of charge
  • Delivery within one month of request

Contact Information

To submit a complaint:

  • – Email: hello@bedeque.co.uk
  • – Phone: 07951928764
  • – Address: Bedeque House, 8 Castle Walk, Penwortham, Preston
  • – Data Protection Officer: Siobhán Allen, Clinical Director

Website and Cookies

Our website uses cookies to:

  • Improve user experience
  • Analyse site traffic
  • Remember your preferences
  • Enable secure login

You can manage cookie preferences through your browser settings.

Complaints

If you have concerns about how we handle your data:

  1. Contact our Data Protection Officer
  2. File a complaint with the Information Commissioner’s Office (ICO) Website: ico.org.uk

This policy is reviewed annually and was last updated – 02/01/2025